Terms and conditions
ACCEPTANCE OF TERMS
Terms and conditions www.ashleylloydint.com
In these Terms and Conditions we, our, us, refers to Ashley Lloyd.
If you object to any of the terms and conditions set out in this agreement, you should not use any of the products or on-line services provided here, and should leave the Website immediately.
By using the Website you agree to not use it for any illegal or malicious purposes. You also agree to respect and abide by all applicable laws and regulations. You agree not to use the Website in a way that may impair the performance, corrupt the content or otherwise reduce the overall functionality of the Website. You also agree to not compromise the security of the Website, or attempt to gain access to secured areas or any sensitive information stored on the Website.
You agree to be fully responsible for any claim, expense, liability, losses, costs including legal fees incurred by us arising from any infringement of the terms and conditions set out in this agreement.
We advise users to regularly check the Terms and Conditions of this agreement by visiting this page.
LIMITATION OF LIABILITY
Ashley Lloyd will under no circumstance be liable for indirect, special, or consequential damages including any loss of business, revenue, profits, or data in relation to your use of the Website.
Nothing within this Agreement will operate to exclude any liability for death or personal injury arising as result of the negligence of Ashley Lloyd and their employees or agents.
All intellectual property of Ashley Lloyd, such as trademarks, trade names, patents, registered designs and any other automatic intellectual property rights derived from the aesthetics or functionality of the Website remain the property of Ashley Lloyd.
The Website may contain hyperlinks to Websites operated by other parties. We do not control such Websites and we take no responsibility for, and will not incur any liability in respect of their content. Our inclusion of hyperlinks to such Websites does not imply any endorsement of views, statements or information contained in such Websites.
GOVERNING LAW AND JURISDICTION
This Agreement will be governed by the laws of England and any user of the Website hereby agrees to be bound exclusively by the jurisdiction of English courts without reference to rules governing choice of laws.
Ashley Lloyd respects your privacy and follow strict procedures to ensure our customers information is protected and handled in a responsible manner. We do not disclose any of your information you provide to third parties.
We collect information from you when you complete our feedback or contact form and additionally, when you purchase products from our online shop. We may use this information to advise you of changes to our website, or to let you know about our newest products.
Postal addresses and telephone numbers are used for processing orders, delivering merchandise, obtaining information and when communication is needed directly relating to orders or enquiries placed through our site.
Standard delivery - £3.95
Next day deliver - £5.95
Standard delivery - £7.20
Standard delivery - £12.95
International delivery times:
Please allow up to 28 days for your delivery
International delivery costs: any additional duty charges applicable within the destination country are payable directly by the recipient.
All deliveries are carried out on a working day between Monday-Friday orders made on Saturdays/Sundays, public/bank holidays will be dispatched on the commencing working day.
All orders can be returned within 28 days of purchase from our online store. When returning any items please use our free DHL returns label which will be provided inside the delivery packaging sent out to you. Please allow 28 days from the day the parcel is received for your refund to be processed. We will email you with a confirmation of receipt of the returned product and your refund has been processed.
Complete the returns form found on your Despatch Note and enclose within your parcel. Attach the pre-printed Royal Mail label (also found on your Despatch Note) to the front of your parcel and take to your local post office. Please note:
- Unless otherwise stated, postal charges will apply when returning items by post
- We strongly recommend that all customers obtain proof of postage as we are unable to accept responsibility for items that do not reach us.
- Refunds and exchanges will be processed within 7 working days of us receiving your return. All refunds will be issued via the original payment method.
- Where payment has been made via PayPal, we are only able to exchange items at equal value, or less. If the new item you would like is of greater value, a new order will be required. All refunds will be made via the PayPal account used.
Please note that it may take 2-3 working days for the refunds to show in your account, once processed and your product has been received by us. You will be refunded onto the card that the goods were purchased with. If your card expires before we process your refund please contact our team at firstname.lastname@example.org.
When returning any items please please use our free DHL returns label which will be provided inside the delivery packaging sent out to you. Please allow 28 days from the day the parcel is received for your refund to be processed. We will email you with a confirmation of receipt of the returned product and your refund has been processed.